As we continue rolling out Rooms, our new two-way communication tool for families and teachers, we want to acknowledge that some families are experiencing glitches with the platform.
Many of these issues are related to the way information from our student information system is communicating with Rooms. Our team is actively working to resolve these issues, but we know some fixes may take time.
In the meantime, if you receive a text message inviting you to join Rooms, please continue to click the link and enroll.
For families who do not encounter an issue, enrolling means you can begin communicating with your child’s teachers through Rooms right away. If you do experience an issue, enrolling now can still help get you signed in and set up so you will be ready to use the platform once the problem is resolved.
If you are having trouble accessing Rooms or something does not seem to be working correctly, please complete our Rooms Troubleshooting Support Form. Providing details about the issue you are experiencing will help our team investigate and work toward a solution.
We know introducing a new tool can come with a few bumps along the way, and we appreciate your patience as we work through these early challenges. Our goal is to make communication between families and schools easier and more convenient, and we are excited about what Rooms will offer our school community.
Thank you for your patience and partnership.
This content is sourced from
Martinsville City Public Schools
. It reflects the author's views and has not been edited by our newsroom. It may have been generated using AI assistance.
